Contact Us

This page explains how to reach us, what kind of questions we can help with, and what to expect after you send a message. We read every message that comes through this page.

Kevin Tookes

3643 Havanna Street
Winston Salem, North Carolina (NC), 27101

Email: logohub112@gmail.com

Who will respond to my message?

Kevin Tookes personally manages this site and reads every message sent to the email address above. This is a small, independent website, not a large support team, so replies come directly from the person who writes and maintains the content.

What can we help with?

We can help with questions directly related to the content published on this site. This includes:

  • Corrections to pricing, features, or facts mentioned in our articles
  • Questions about our Privacy Policy or Disclaimer
  • General feedback about the accuracy or usefulness of our content
  • Requests to remove personal information you previously submitted to us
  • Media or partnership questions related to this website

What can we not help with?

We are not affiliated with Settlemate Inc., so there are some things we simply cannot do. We cannot access your SettleMate account, process a refund, approve a settlement claim, or check the live status of a claim you filed inside the app. For account-specific or claim-specific issues, contact SettleMate's official support team directly through the app itself, or through its official listing on the Apple App Store or Google Play.

We also cannot provide legal or financial advice about a specific settlement case. For that kind of question, a licensed attorney or the official settlement administrator handling your case is the right contact.

How long does it take to get a reply?

We try to respond to messages within a few business days. Because this site is run by one person rather than a large team, response times can vary depending on how many messages we receive. If your question is urgent and related to your SettleMate account directly, contacting SettleMate's official support will usually be faster.

What should I include in my message?

To help us respond quickly and accurately, please include a few details in your message:

  • Which page or article your question relates to, if applicable
  • A clear description of the correction, question, or feedback
  • Your name and a valid email address, so we can reply

Please avoid sending sensitive information, such as financial account numbers, passwords, or government ID numbers, through email. This site does not need that information to answer your question, and email is not a fully secure way to send it.

Frequently asked questions

Is this the official SettleMate support line?

No. This is an independent website's contact page, not official SettleMate customer support. For account or claim issues, use the support option inside the official SettleMate app instead.

Can you check my settlement claim status?

No, we cannot check claim status because we do not have access to SettleMate's systems. Check your claim status inside the app, or through the official settlement administrator's website for that specific case.

Can I report incorrect pricing on this site?

Yes, please do. Email us at logohub112@gmail.com with the page name and the correct, current price, and we will review and update it.

Do you offer a phone number for support?

Currently, email is the primary way to reach us. This keeps a clear written record of your question and our response, which helps us track corrections accurately.

Will my message be kept private?

Yes. Any information you send us through email is handled according to our Privacy Policy and is only used to respond to your message.

This page reflects the current contact process for this site and may be updated if our contact methods change in the future.